Privacy Policy
Last updated: January 21, 2026
Introduction
AI Logs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, company)
- Usage data (events, logs, metrics)
- Payment information (processed by third-party payment processors)
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can configure retention policies for event data within the application. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption at rest and in transit, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf
- Law enforcement or regulatory authorities when required by law
- Other parties with your consent
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at [email protected].
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: AI Logs, Inc., 123 Tech Street, San Francisco, CA 94105